People look at incidents and
events in their lives through their own set of lenses. It is my belief
that our lenses develop early in life from the temperament we are born
with interacting with our early experiences with the people and world
around us – our families.
When
18 and a freshman at college, I walked into a classroom with 500
students. There was a a rather slight professor on stage who began to
unravel the horrors of the Holocaust as a method of teaching an introductory
class in the field of sociology. I had no knowledge of the horrific
events of the Holocaust prior to this class and thus the images on the
screen in that room were seared into my brain forever.
This
particular college experience helped shape the core seeds of my entire
professional career. Whether working with cardiac patients, psychiatric
patients, new mothers, or student nurses, I saw everything through the
lens of a family focus and a sociological vantage point. This view
persists and I strongly believe in the nested nature of systems. Yet,
for many in the business and corporate world, clear delineation and
separation of services continues and is possibly at the root of many of
our problems in the Health Care Arena to this day.
Since
the early 1990s I began capturing via qualitative interviews of
corporate benefit program practices, information that would assist
employers and employees the necessary data to make better informed
decisions about how to reach the goal of a more productive workplace in
the context of a relatively balanced work/life environment.
For the last
decade I have continued to bring that sociological lens to new areas of
research: Sexual Assault/Harassment; Critical Incident Measurement Tools and
finally the creating and development of the International Employee Assistance
Digital Archive.